by Zach | Aug 21, 2023 | Blog, Uncategorized
In today’s dynamic and diverse business landscape in the United States, effective communication is the cornerstone of success. As businesses expand their reach across cultural and linguistic boundaries, the need for multilingual support becomes increasingly...
by Zach | Aug 9, 2023 | Blog, Uncategorized
In the fast-paced world of salons and spas, staying on top of customer service and scheduling can be a daunting task. For many businesses in the beauty and wellness industry, managing appointments and handling phone calls effectively can make the difference between...
by Team by the Minute | Aug 10, 2022 | Blog
Problematic clients are varied, to some any inconvenience demands instant attention, while others thrive on making your customer support agents be at the verge of tears. In this article we will give you five easy steps to identify, handle, and ultimately avoid...
by Team by the Minute | Aug 4, 2022 | Blog
The communications industry has its own set of jargon, which can be confusing at times for people outside the industry itself. A question asked by our potential clients and current clients alike is what is the difference between call forwarding and call transferring? ...
by Team by the Minute | Jul 13, 2022 | Blog
The hiring process should be streamlined, with reduced bias, and should always lead to better hiring decisions. It is important to acknowledge how your business communicates its brand, culture, and available opportunities when seeking new talent to join its ranks. In...
by Team by the Minute | Jun 30, 2022 | Blog
To speak about resilience is to acknowledge the elasticity of one’s character. In definition alone, to be resilient means being able to recover quickly from an experienced difficulty. Innovation, growth, and success can be defined by reliance. It is an essential...
