by Team by the Minute | Aug 10, 2022 | Blog
Problematic clients are varied, to some any inconvenience demands instant attention, while others thrive on making your customer support agents be at the verge of tears. In this article we will give you five easy steps to identify, handle, and ultimately avoid...
by Team by the Minute | Aug 4, 2022 | Blog
The communications industry has its own set of jargon, which can be confusing at times for people outside the industry itself. A question asked by our potential clients and current clients alike is what is the difference between call forwarding and call transferring? ...
by Team by the Minute | Jul 13, 2022 | Blog
The hiring process should be streamlined, with reduced bias, and should always lead to better hiring decisions. It is important to acknowledge how your business communicates its brand, culture, and available opportunities when seeking new talent to join its ranks. In...
by Team by the Minute | Jun 30, 2022 | Blog
To speak about resilience is to acknowledge the elasticity of one’s character. In definition alone, to be resilient means being able to recover quickly from an experienced difficulty. Innovation, growth, and success can be defined by reliance. It is an essential...
by Team by the Minute | Jun 22, 2022 | Blog
When designating and developing roles within your business, it is essential to establish a proper role management approach for your ongoing operations. Properly designated roles and responsibilities will influence the results of any organization. The main goal is...
by Team by the Minute | Jun 8, 2022 | Blog
When customers have complaints about your business, it is wise to listen carefully to what their complaints are. No matter the industry you are from, complaints are going to happen, but the essential thing to keep in mind is how you address these roadblocks. You...
