Never Miss a Lead Again!
There is a lot on your plate between meeting clients, reviewing policies, filing claims, and protecting your client’s future. Taking every single call coming your way can be a tiring task, especially when most calls are from unqualified clients or when you face the challenge of communication barriers. However, losing a lead by missing the call can have a detrimental impact on your business.
Join the hundreds of insurance agents who grow their businesses with no communication barriers, no wasted time with unqualified clients, and no more handling of multiple calls by hiring our cost effective answering service today!
92%
happen on the phone.
21x
if lead is spoken to on the first call.
99%
Better Than Your Typical Insurance Answering Service
Complete Receptionist Team
Never miss a call.
No more missed calls with our team handling the overflow. With options such as warm transfers to live representatives and message taking, you’ll never feel uninformed. We will maintain your insurance business image to the highest standard.
No More Language Barriers
We speak Spanish.
Our receptionists are English to Spanish bilingual and are committed to providing an outstanding customer-centric experience to Spanish-speaking callers. As well as providing free translations services for you to break the language barrier with your clients.
Don't Pay For More Than You Need
Pay Per Minute.
We charge you solely based on your usage, down to the minute. Say goodbye to hidden fees and enjoy a straightforward billing structure that ensures you only pay for what you need. With our cost effective solutions you will find the perfect plan that suits your business needs.
Get Your Own Custom Script
Consistency is key for customer satisfaction.
Our scripts are customizable and designed to ensure compliance with company privacy along with security guidelines. The script will reflect the company’s brand, so our team will always blend in.
Save Money & Share The Benefits With Our Referral Program
You get $150 in credit and they get $50 in credit.
Refer a friend and receive a $150 credit on your next statement when they sign up! Spread the word and let your friends know about our reliable and efficient specialized answering service.
What Our Clients Say About Us!
“During these challenging times, it’s more important than ever to deliver exceptional customer service. Adding TBTM has enhanced the customer experience and provided my agency with more 5-Star reviews. It’s like having the luxury of being over-staffed without the accompanying personnel headaches and expenses.”
“When a customer calls, they want to talk now. Otherwise, they wouldn’t call. ‘Please leave a message’ is not what they’re looking for. That’s how opportunities are lost. Team By The Minute gives them a live person with a script that WE WROTE to ensure the customer feels heard and not neglected. Can’t recommend them strongly enough.”
“Team by the Minute has been a game-changer. It has allowed my team to take time with customers without worrying about the phone going to voicemail. They have provided us with exactly what we need during our busy times in the day.”
“TBTM has been one of the single greatest assets to my agency in my 30-year career. TBTM allows my agency to operate efficiently whether I am fully staffed or down to answering the phones myself! My clients comment that it is refreshing to not have a phone tree or a tape recording answering my phones… Always a friendly voice on the other line!”
How it works
Experience the joy of providing top-notch customer care without constant interruptions. We handle the initial interactions so you can focus on what you do best – tackling insurance claims and serving your clients. Let us be the friendly voice that greets your callers and the reliable support that keeps your insurance business above the competition!
Step 1: Easy Setup
Getting started is a breeze! We work closely with you to set up a seamless call forwarding system. It’s as easy as sharing a few details with us about your preferences and contact information.
Step 2: Clients Call You
By linking your business phone to the special phone number we supply, we’ll be in the loop whenever a call comes your way. You get to decide if you want to direct all calls to us or just the ones that slip through the cracks. It’s all about giving you the control and flexibility you need.
Step 3: We Pick Up The Call After 4 Rings
No more missed opportunities! After just four rings, our friendly and professional team will be there to answer the call on your behalf. We’re always ready to create a positive first impression for your clients.
Step 4: We Manage and Qualify Your Leads
Consider us an extension of your team. We engage with your clients in a friendly and attentive manner. By asking relevant questions, we ensure that we understand their needs and can separate casual inquiries from serious leads.
Step 5: We Deliver Your Messages
Rest assured that you’re never out of the loop. We swiftly deliver detailed messages to you, ensuring you’re always in the know about your clients’ interactions. Plus, we will provide weekly updated that will help you keep track of how many minutes have been used and give you insight into whether expanding services would be better suited to your needs.
Pricing
Select your ideal plan.
Plans include English to Spanish bilingual service, no setup fees, no long-term contracts, custom call scripting, seamless integration to your in-house platforms, free call transferring, detailed weekly updates, message delivery by email, and access to dedicated account managers.
Starter
- 100 Minutes per month
- $2.75 per minute after plan usage
Professional
Most Popular!- 250 minutes per month
- $2.25 per minute after plan usage
Optimal
- 750 minutes per month
- $1.25 per minute after plan usage
Don’t Miss Out!
Special limited-time offer! Enjoy 99 minutes of virtual receptionist services for just $99 for up to 3 months
Act Fast! Offer ends September 30, 2023
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Frequently Asked Questions
How to get started with our services?
How many receptionists are answering the calls?
We have over 90 quality bilingual team members covering your business with a friendly live voice. Each member of the reception team will follow the approved script that reflects your business needs and will be available for the entirety of your office’s business hours.
What happens after I subscribe?
How do I receive my messages?
Where can Team by the Minute provide service?
How are my minutes calculated?
Our minutes are billed by the seconds used, meaning that they are not rounded up to the next mark. Call time is calculated starting from the time our receptionist answers the call and ends when the call is either forwarded to someone or when the line disconnects because the call is over.
Does Team by the Minute screen out solicitors?
What is included in the bilingual services?
What is Team by the Minutes’ confidentiality agreement?
Can my calls be recorded?
Can I adjust my billing plan at any time, or do I sign a long-term contract to a single plan?
Incoming Calls Are Unpredictable.
Imagine your insurance business with a specialized phone answering service!
Satisfied clients who can always reach you
Automated qualified leads straight to your inbox
Free Spanish translation service, exactly when you need it
Saved valued time to tackle insurance claims with no interruptions
Brand image that commands authority and success
A free quick call can make all the difference in your business
Contact Team by the Minute Today to Get Started
Curious about how we can make a difference? Let’s chat in a free consultation. We’ll explore how our services can seamlessly integrate into your workflow, providing better customer experiences and helping you build a stronger insurance business. Reach out to Team by the Minute today and let’s explore the possibilities together.
We’re not just a call answering service – we’re your partners in growth!