Who is answering your phones?

Team by the Minute is a Specialized Answering Service that understands every business, from small scale to national level, that strives to keep their customers happy each day. While you are presently taking care of your current customers, let our team of highly trained receptionists handle incoming calls with equal first-class service.

Pricing

Select your ideal plan.

All plans include our team of skilled English to Spanish bilingual receptionists, seamless integration to your in-house platforms, weekly updates of your minutes, plus access to a dedicated client success team. We don’t have set up fees or any long-term contracts, you have more to gain with our specialized answering service team on your calls.

Give us a try, get your free consultation today!

Why consider a Specialized Answering Service?

Businesses around the US have become more aware of their customer’s expectations and needs. We are a company that makes decisions using data to give you the engaging results you seek. Our highly trained team of receptionists take pride in knowing the majority of callers prefer a personal touch when contacting a business. 

Let us be a part of your team and don’t lose a client because you missed a phone call.

92%

OF ALL CUSTOMER INTERACTIONS
happen on the phone.

21x

MORE LIKELY TO CLOSE A SALE
if lead is spoken to on the first call.

99%

OF CLIENTS WANT TO SPEAK TO A REAL PERSON

We know what great customer service sounds like!

Committed Receptionist

Committed Receptionist

 Never miss a call.

No more missed calls with our team handling the overflow. With options such as cold transfers to live representatives and message taking, you’ll never feel uninformed. 

Bilingual

Bilingual Service

We speak Spanish.

Our receptionists are English to Spanish bilingual and are committed to providing an outstanding customer-centric experience to Spanish-speaking callers. 

Weekly Updates

Weekly Updates

Stay ahead of problem-solving.

Weekly updates will help you keep track of how many minutes have been used and give you insight into whether expanding services would be better suited to your needs. 

Call Screening

Call Screening

No more handling spam calls.

We provide accurate screening of incoming calls and only forward calls that relate to your office. Gaining customers is essential for business growth, and we are there to filter out unnecessary interactions.

Testimonials

What our customers say about us!

“Has been one of the best business decisions of my career”
Tyson Luthi

“Adding TBTM has enhanced the customer experience and provided my agency with more 5-Star reviews.”
Manny Viadero

CLU®, ChFC®, President's Club Lifetime Member

 “They have provided us with exactly what we need”
Sara Labraaten

CLU®, CPCU®, ChFC®, CASL®, FLMI

“Team by the Minute is there for you as an extension of your team”
Randy Thompson

MDRT Agent

“One of the single greatest assets to my agency in my 30-year career”
Jeffrey Conley

MDRT, Exotic, Presidents Club & Chairman's Circle Agent

“Because it’s more than just answering the phone, it’s peace of mind”
Kira Schnell-Harrison

Let’s Start Something Together

Give us a call and get a free consultation about our cost effective services.

Let us help you get started!

Choose your Plan by the Minute
Let us help you explore your options and select a plan with the right amount of minutes that is best for your business needs.
Sign Up and Subscribe
It’s simple to sign up with us, after choosing a plan of your liking you fill out the registration form, then we get synched to your setup, and it’s ready to go!
Let us do the work for you:
Our team of receptionists is the solution to your office’s overflow of calls. With us on the phone, you’ll have time to scale your business, all while saving money and increasing the quality of your customer service.

Need to talk with us?

Send us a message today

    Need to talk with us now?