Who is answering your phones?
Team by the Minute is a Specialized Answering Service that understands every business, from small scale to national level, strives to keep their customers happy each day. While you are presently taking care of your current customers, let our team of highly trained receptionists handle incoming calls with equal first-class service.
Why consider a Specialized Answering Service?
Businesses around the US have become more aware of their customer’s expectations and needs. We are a company that makes decisions using data to give you the engaging results you seek. Our highly trained team of receptionists take pride in knowing the majority of callers prefer a personal touch when contacting a business.
Let us be a part of your team and don’t lose a client because you missed a phone call.
92%
happen on the phone.
21x
if lead is spoken to on the first call.
99%
We know what great customer service sounds like!
Committed Receptionist
Never miss a call.
No more missed calls with our team handling the overflow. With options such as warm transfers to live representatives and message taking, you’ll never feel uninformed.
Bilingual Service
We speak Spanish.
Our receptionists are English to Spanish bilingual and are committed to providing an outstanding customer-centric experience to Spanish-speaking callers.
Weekly Updates
Stay ahead of problem-solving.
Weekly updates will help you keep track of how many minutes have been used and give you insight into whether expanding services would be better suited to your needs.
Custom Script
Consistency is key for customer satisfaction.
Our scripts are customizable and designed to ensure compliance with company privacy along with security guidelines. The script will reflect the company’s brand, so our team will always blend in.
Call Screening
No more handling spam calls.
We provide accurate screening of incoming calls and only forward calls that relate to your office. Gaining customers is essential for business growth, and we are there to filter out unnecessary interactions.
Let’s Start Something Together
Let us help you get started!
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Pricing
Select your ideal plan.
All plans include our team of skilled English to Spanish bilingual receptionists, our customizable script, seamless integration to your in-house platforms, weekly updates of your minutes, plus access to a dedicated client success team. We don’t have set up fees or any long-term contracts, you have more to gain with our specialized answering service team on your calls.
Give us a try, get your free consultation today!
Starter
- 100 Minutes per month
- $2.75 per minute after plan usage
Professional
Most Popular!- 250 minutes per month
- $2.25 per minute after plan usage
Signature
- 375 minutes per month
- $1.75 per minute after plan usage
Premium
- 500 Minutes per month
- $1.50 per minute after plan usage
Optimal
- 750 minutes per month
- $1.25 per minute after plan usage
Ultimate
- 1,000 minutes per month
- $1.00 per minute after plan usage
- Up to 200 minutes rollover