by Team by the Minute | Mar 30, 2022 | Blog
In the field of customer service, there are times when customer support staff have to handle dissatisfied customers, it is inevitable, and it is part of the field. Handling irate and upset clients may sound like a difficult task, but there are strategies to...
by Team by the Minute | Mar 24, 2022 | Blog
Customer service is the forefront of any business, it’s what causes a first impression, and carries a lot of weight on how your business is perceived by the masses. If your customersaren’t happy with your service, you’ll notice a decline in your business, and no...
by Team by the Minute | Mar 15, 2022 | Blog
An imperative goal in a business is growing, it is better for your business if you have a broadclientele that depends on your services. However, you shouldn’t sacrifice your in-housecustomer service to handle clerical tasks, such as answering call overflow and...
